SHIPPING: If vtechmart.net (“we”) has your product(s) in stock, we will email you a shipping notice confirming that the items have shipped and are en-route to you; that notice is our acceptance of your order. In-stock orders (excluding scheduled delivery items) normally ship within 8 business days of placing your order. Out-of-stock orders will ship once the item is back in stock. We will send you the shipping notice once the item is back in stock and has been shipped. How soon you receive the product(s) depends on the shipping method you have chosen while speaking with our sales executive.
SHIPPING POLICY
All orders placed after 3pm (EST) will be shipped the following business day:
USPS will take 3-4 business days.
FeDex 2-Day is the following 2 business days
Fedex Overnight is the following business day.
DOMESTIC SHIPMENT METHOD: Orders under 13 ounces (370 grams Approx*) will be shipped for free via USPS First Class Mail. Orders over 13 ounces will be shipped for free via USPS Priority Mail. Two Day, and Next Day services are also available at an additional cost, and only when approved by V-Tech Mart. If your address is a Military address or other address which requires your order to be shipped via U.S. Postal Service, a handling charge in addition to the normal shipping charges will apply.
INTERNATIONAL SHIPMENT: All International orders are shipped via FedEx. The cost of shipping is calculated automatically based on weight and location when you place your order online. You will be able to view the cost before you submit your final order. Please note that V-Tech Mart is obligated by law to declare the proper value on all shipments. The shipping cost quoted does not include any applicable import duties or taxes your country’s customs department may charge you. Please research what these fees may be as Fedex will request these fees from you as a broker between your custom’s department and yourself.
You may contact us at:
V-Tech Mart.
439/8/21 Durong So 10,
Phurong 8, Quan Go Vap,
Thanh pho Ho Chi Minh, Viet Nam.
Call/WhatsApp
+84 79 900 1860
Contact Us online @ https://www.vtechmart.net/contact-us
We reserve the right to limit quantities available for sale or sold.
We reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever. If the price of any product you order was incorrectly displayed on our Web Site, we will provide you with an opportunity to place an order at the correct price.
Advertisements on our Web Site are invitations to you to make offers to purchase products and services on the Web Site and are not offers to sell. Your properly completed and delivered order form constitutes your offer to purchase the products or services referenced in your order. Your order will be deemed to be accepted only if and when we send a shipping notice email to your email address. That shipping notice email constitutes our acceptance of your order and forms a legally binding contract with V-Tech Mart., which operates V Tech Solution. and vtechmart.net
The total price of your order will be charged to your credit card when our shipping notice email has been sent to your email address. If you wish to cancel an order, you may request a cancellation by email into our customer care email id myproduct@vtechmart.net for cancelling your order or by calling 1-855-888-9113. However, we may not receive and process your cancellation request before we accept and ship your order, in which case your cancellation request may not be effective.
Guarantee
Our Money-Back Guarantee policy ensures your satisfaction. If the V-Tech Mart could not perform in accordance to products/service specifications (read our terms and conditions for more details) and you’re not completely happy/satisfied with a product/services you have purchased, you may return it according to our Returns and Exchanges policy.
We rely on the information you provide through the Web Site, including registration information (name and email address), payment information (credit card numbers and expiration dates), and transaction-related information, which must be true, accurate, current and complete. You will be solely responsible and liable for any and all loss, damage, and additional costs that you, we or any other person may incur as a result of your submission of any false, incorrect or incomplete information or your failure to update your registration information and payment information within 30 days of any change.
When you receive your package, we ask that you examine it closely prior to opening the factory sealed product packaging. If you are not satisfied with your order, you may exchange or return your product fill up the form on http://www.vtechmart.net/contact-us/, For your convenience, we also accept returns by mail for orders that were shipped directly to you. Please contact us at 1813-467-9919 to request your Return Merchandise Authorization (RMA) number. It will take approximately 2 business days before an RMA is issued to you. IMPORTANT: Packages returned without an RMA number will be refused. Your RMA number is valid for 14 days.
Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part or we have determined that the product is defective.
Returns and exchanges of defective products require your name, address, phone number and signature for audit and fraud prevention purposes. A valid photo ID may be requested to confirm this information. Returns with the original receipt will be made to the original method of payment.
In these Terms and Conditions’ the Company’ means any person or company who buys or has agreed to buy goods and “Goods” mean any goods or services supplied by the Company and “Conditions” mean the terms and conditions set out in this document. The singular shall be deemed to include the plural, person shall include the firm or company and vice versa.
Unless otherwise agreed in writing, any contract for the sale of goods shall be subject to these Terms and Conditions. Any oral or written terms offered or stipulated by the Purchaser shall, if inconsistent with these Terms & Conditions, be deemed rejected by the Company.
The prices for the Goods are stated in the Company’s quotation or if no quotation is given in the confirmation of order. The company’s prices are fixed for a period as stated in the quotation/order acknowledgement
. Thereafter the Company reserves the right to vary prices without notice. The right is reserved to amend any errors and / or omissions on quotations, invoices or any other documents of the Company.
The quantity, quality and description of the Goods shall be those set out in the Company’s quotation or order confirmation. Packaging, carriage and insurance to designated premises, and on default or designation to any trading address, of the Purchaser shall be paid by the Purchaser and shall be charged at the Company’s rates current at the time of dispatch.
The company shall invoice the Customer upon dispatch of the Goods from their premises or from the premises of its suppliers and payment of the full invoice sum will be due Online, phone order or within 14 days of the date of the Company’s invoice and the time of payment shall be the essence of the contract. Unless specified in the quotation, the price payable in respect of any delivery of the goods by installment shall be such proportion of the total price under the Contract as the Company may reasonably decide.
The company reserves the right to require payment of the full price of the goods prior to delivery to the Purchaser. The Company shall give written notice of the exercise of this right to the purchaser. If the Purchaser fails to make any payment when due then, without prejudice to any other right or remedy available to the Company, the Company shall be entitled to:-
a. terminate the contract and/or suspend any other further deliveries to the Purchaser: and/or
b. apply any ‘on account’ payments to whatever part of the debt the Supplier deems appropriate: and/or
c. charge the Purchaser compounded interest (both before and after any judgment) at the rate of 1% per month (apportioned by the day) from the due date until payment made in full.
The Goods shall be delivered to the address stated in the quotation or if no address is so stated then to any trading address of the Purchaser. Any delivery dates quoted are estimated only and time shall not be the essence of the contract with regard to such estimated dates. The company will accept no liability for failure to supply or deliver within the period quoted.
The Company shall be entitled to make partial deliveries by installments and these terms and conditions shall apply to each such delivery. Risk in the goods shall pass to the Purchaser upon delivery to the address. The Purchaser is advised to insure accordingly.Title to and ownership of the goods shall not pass to the Purchaser until the date that the purchase price for the Goods and all sums payable to the Company under any other agreement with the Purchaser or any other delivery or installment has been paid. (The Payment Date).
Until the Payment Date, the Purchaser shall not be entitled to sell, transfer, lease, charge, assign by way of security or otherwise deal in or encumber the Goods and the relationship between the Company and the Purchaser in respect of the Goods, including any proceeds of sale or other consideration therefore shall be a fiduciary one.
The Purchaser fails to effect payment in full of all sums due hereunder by the due date: or prior to the said due date the Purchaser convenes meeting of its creditors, or a proposal is made for a voluntary arrangement within part1 of the Insolvency Act 1986 or a proposal for any other composition scheme of arrangement with or assignment for the benefit of the Purchaser’s creditors or if the Purchaser is unable to pay its debts within that meaning of Section 123 of the Insolvency Act 1986 or a trustee receiver, administrative receiver or similar office is appointed in respect of all or any part of the business or assets of the Purchaser or if a meeting is convened for the purpose of winding up the Purchaser or for making of an administrator order (other than for the purpose of amalgamation or reconstruction) or ceases to or threatens to cease to trade or dies:
The Company (without prejudice to any other legal remedies it may have) shall at any time thereafter be entitled to enter upon any premises owned or occupied by the Purchaser or if any premises upon which it is reasonably believed that the goods are being stored or kept (without notice to the Purchaser) and remove the goods.
If in breach of clause above, the Purchaser sells the Goods or any part of them prior to the Payment Date, then any proceed or sale in respect thereof and all right arising under in respect of the said sale shall be held (in the case of the proceed sale, in a separate account) by the Purchaser as trustee for the Company. The Purchaser hereby agrees, immediately on the receipt of a request from the Company, to assign to the Company all rights and claims which the Purchaser may have against any third party arising from such sale or transfer.
The Company shall be entitled to exercise a right of lien or sale over any property of the Purchaser in its possession, without prejudice to any other remedies available to the Company.
Goods supplied may not be returned for credit without written consent of the Company and any Goods which are returned without such consent will be refused. Any order placed by the Purchaser shall not be varied or cancelled without prior written consent of the Company. The granting of consent shall be entirely at the discretion of the Company and shall always be subject to the payment by the Purchaser to the Company of a sum equivalent to the losses, including loss of profit, cost and expenses of the Company caused by the variation or cancellation (such sum being reasonably determined by the Company).
DAMAGED IN TRANSIT: The Company shall not be liable for faulty or damaged Goods unless such fault or damage can be shown to have risen prior to dispatch. (a “Pre-Dispatch Defect”).
Any claim by the Purchaser which is based on a Pre Dispatch Defect shall be notified to the Company within 7 days from the date of delivery or (whereas the defect or failure was not apparent on reasonable inspection) within a reasonable time after the discovery of the defect or failure. Following notification the Company may, at its sole discretion, repair, replace, apparent on reasonable inspection) within a reasonable time after the discovery of the defect or failure. Following notification the Company may, at its sole discretion, repair, replace or issue a credit note in respect of defective Goods. The purchaser must retain the Goods with the original packing for Inspection and return them, carriage paid and at the risk of the Purchaser to the Company.
The Company shall accept no liability for shortage of goods on delivery unless written notification shall have been received by the Company from the Purchaser within 7 days of dispatch in the Goods to the Purchaser.
Any warranty or condition expressed or implied statutory or otherwise (including conformity with description sample, fitness for purpose or quality) are hereby expressly excluded and the Company shall be under no liability whatsoever for consequential loss or damage of any description in respect of goods sold, repaired converted and for services rendered.
Where employees of the Company are to be employed on the Purchaser’s Premises, the Purchaser will indemnify the Company against any liability in respect of or claim such employees.
The Company shall not be liable for any loss or damage whatsoever caused directly or indirectly by the Purchaser’s failure to perform any of the Purchaser’s obligations under any contract or order relating to any Goods or any other matter wholly or partly within the Purchaser’s control.
No contract with the Company shall be assignable by the Purchaser without the prior written consent of the Company.
Without prejudice to any other remedy available the Company shall be entitled to recover from Purchaser any cost or expenses (including solicitors fees and disbursements) incurred in recovering monies in respect of the goods or any other monies due under the Terms & Conditions hereof.
All orders for export shall be delivered ex works by the Company. Terms on export orders shall be subject to individual negotiation with the Purchaser.
All goods supplied by the Company shall be subject to the Manufacturers period of warranty. The Company shall be under no liability under the above warranty if the total price for the Goods has not been paid by the due date for payment.
The Company accepts no liability for delay in delivery or failure to deliver Goods arising out of any cause whatsoever beyond reasonable control or the control of its suppliers.
Goods sold by the company may not be used in equipment and or products for use in any life support system, nuclear installations or aircraft without prior written consent of the company.
The headings of these terms and conditions are of convenience only and shall have no effect in the interpretation thereof.
Terms and conditions are subject to change without notice
NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT THE STATUTORY RIGHTS OF THE PURCHASER
Should You have any questions concerning the Terms, for any reason, please write to:
- V- Tech Mart Customer Service, myproduct@vtechmart.net
- V-Tech Shop Customer Care, 1813-467-9919 (U.S.A & Canada) Toll Free